“I haven’t used either product yet however the wrong colour hose was sent & when I emailed regarding how it was handle the customer service representative was abrupt & made an assumption concerning my inconvenience without any idea of my personal circumstances. Then feedback link ‘expired.’ I’m sure the products will live up to their great reputation.”
Hi Melanie, thank you for your feedback. We apologise for the inconvenience caused. We did not mean to make assumptions of the situation. We can see now the correct charcoal hose reel was successfully sent to the post office near you on the 6th of May, so if you have any other concerns regarding this order, please contact us directly. Thanks, The Hoselink Team.
“I absolutely love this beautiful solar glass lantern and was so thrilled to receive such a lovely gift from Hoselink. Quite unexpected. I have been very happy with all purchases I have made from your Company. All very well styled and good quality. So thank you again for such a delightful gift in fact I have been thinking I would purchase a few more the same to line up in a row on the outdoor dining table.”
“i bought the wall mounted hose reels and received this lantern as a gift for mother’s day. my great nieces are thrilled to bits with their gifts and say what fantastic house warming presents they were.”
“This is a gift for my Daughter so l cannot comment on it's function.I am sure she will be delighted as l would also. It's beautiful without it being lit up. Robyn.”
“As much as I appreciate the free gift it’s not something I would choose to buy and would have preferred a discount rather than a free gift! This is the second hose link retractable hose I’ve purchased from You.”
