“We absolutely love the lanterns and we are enjoying the ambience created with the lights hanging in our gorgeous a Japanese maple tree.We were perturbed with packing and delivery box as when delivered the box was damaged and some lanterns had not been packed properly in their boxes. Luckily, no damage.”
Hi John, thank you for your review. We appreciate hearing your feedback. Many apologies your solar lights arrived improperly packaged. This is not the kind of customer experience we want you to have. We are glad to hear none of them were damaged. If you would like to discuss any further issues or concerns, please do not hesitate to give us a call at 1300 900 617. Thanks, The Hoselink Team.
“Although I’ve had this for a while and whilst a gift from Hoselink it doesn’t really work. The light will switch on and after a few seconds turns off. Then it may turn on again for a few more seconds. It is not recommended to buy.”
Hi Robert, Thanks for your feedback. If you can contact us directly, we can provide you with some things that will assist to resolve this.Kind regards, The Hoselink Team.
Hi Judy, thank you for your feedback. We appreciate hearing from you. We will pass this feedback along to the relevant teams here at Hoselink. We hope to keep impressing you with our lights in the future.Thanks, The Hoselink Team.
