“I love the hose and the way it is easily pulled out and returns smoothly.
But unfortunately I find the JET selection on the nozzle is not very strong even with water turned on full force. I need to hose off my patio and pathways several times a week and the old nozzle I had has much better force of water on jet setting. Is there any way to improve on that or should I just swap nozzles to wash off pathways etc??”
Hi Margaret, thank you for your review and feedback. We are so glad to hear from you! Sorry to hear that your sprayer is not as good as the older one you have, have you ensured there is nothing blocking the water flow between the fittings and your spray gun? Sometimes this can be the cause of lower than ideal water pressure. If you have checked, and there is no debris, feel free to give us a call at 1300 900 617 and we would be happy to assist you.
Thanks, The Hoselink Team.
“I haven’t used either product yet however the wrong colour hose was sent & when I emailed regarding how it was handle the customer service representative was abrupt & made an assumption concerning my inconvenience without any idea of my personal circumstances. Then feedback link ‘expired.’ I’m sure the products will live up to their great reputation.”
Hi Melanie, thank you for your feedback. We apologise for the inconvenience caused. We did not mean to make assumptions of the situation. We can see now the correct charcoal hose reel was successfully sent to the post office near you on the 6th of May, so if you have any other concerns regarding this order, please contact us directly. Thanks, The Hoselink Team.