“I received two of these, an initial free gift and a replacement but they were both broken (by the post service I'm sure).. I decided to give up and felt bad for the company as they were promotional gifts after all and costing them a fortune in postage so asked for no more replacements to be sent. The next day I received a tracking number and Hoselink had sent a replacement anyway, with extra padding! I'm so impressed for their attention to customer service which is lacking from most large online retailers these days. The jar itself is lovely, very nice quality and looks even better than the images. It works well although I'm saving it for the summer now. Thank you once again Hoselink :)x”
Hi Warren, thank you for your lovely feedback. We are always so happy to hear from a pleased customer! So glad to hear the final light got to you unharmed. Please give us a call at 1300 900 617 if you have any further issues.Thanks, The Hoselink Team.
“This was a replacement for initial purchase damaged in transit. Love the LED output of an evening. Exceptional old fashioned customer service rarely experienced in current day. Highly recommend Hoselink.”
Thank you for taking the time to leave a review, Barry! It's so good to hear you are happy with the service you received and are loving the light output in the evening. Kind regards, the Hoselink Team.
“I'm totally in love with my crackle jars. They are so beautiful and like all the Hoselink products I have purchased so far, they are such good quality. I would recommend to everyone and will continue to grow my Hoselink collection.”
Thanks for taking the time to leave a review. Lorraine. it's great to hear you are loving you crackle jars. We also use the highest possible quality materials to make sure our customers get the quality they expect and deserve. Thanks, the Hoselink Team.
“Have charged it up but haven't had the chance to use it yet.Looking forward to using it at night when we get a warmer night as it's a bit cold to eat outside.”
