Hi Nicholas, thank you for your review. Apologies for any inconvenience caused. If customers do not want the included free gift with their purchase, there is always the option of donation or gifting it on to someone who may want it. If you would like to discuss anything further, we would be happy to hear from you directly. Give us a call at 1300 900 617.Thanks, The Hoselink Team.
Thank you for your kind words, Catherine! It's great to hear how good it looks on your patio. If you have any issues in the future, please don't hesitate to contact us on 1300 900 617.
“I have bought many items from HoseLink and all have been a great success apart from my free gift for Mothers Day. The solar jar light/crackle glass lantern looks lovely and I have left it in full sunlight to charge it for several days but it just wont light up. If there is something I'm not doing correctly please let me know I would love it to work.”
Thanks for taking the time to leave us a review, Janet. Sorry to hear your light isn't working. The light needs to be activated by pushing the button on the underside of the lid. If you have pressed this and it still isn't working, please call us on 1300 900 617 so we can help you resolve the issue.
