Dear Giovanni,
Thank you very much for taking the time to share your feedback about our Sapphire (613A) Lush Machine Weft 16". We truly appreciate your valuable input and we apologize for the issues you encountered with the product.
We're sorry to hear that the spine of the weft was too bulky to layer and that the shade appeared greenish, especially when compared to the tape ins you have used before. We understand how frustrating this must have been for you.
We strive to provide high-quality products and exceptional customer service, so we would love to know how we can make things right for you. If you could kindly let us know what we can do to improve your experience, we will do our best to address your concerns and ensure your future purchases meet your expectations.
Once again, thank you for bringing these issues to our attention. We appreciate your support and look forward to hearing from you soon.
Best regards,
Lissette Aycock
