“Love the product but I am disappointed that the reds are discontinued. This left me cooling the 30 and voiding the warranty. This leaves me trying other product for my red head clients. Client is pleased with color but I don’t like not providing warranty on product.”
Dear Michelle,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by our lack of red color options. We understand how important it is to offer a wide range of choices to meet our customer's preferences. While we currently do not have red colors available, please know that we take your feedback seriously and will consider expanding our selection in the future to better meet your needs. Your satisfaction is our priority, and we appreciate your understanding.
If you have any further questions or concerns, please don't hesitate to reach out to us at customerservice@hotheads.com. We value your feedback and look forward to serving you better in the future.
Best regards,
Lissette
