“Purchasing from hotheads was a mistake. They do not notify you when something is out of stock and they take forever to actually send anything out. Customer service is a joke.”
Dear Bonnie,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the unavailability of the item you mentioned. Unfortunately, that particular product has been discontinued, and we no longer have it in stock.
We understand your disappointment, and we genuinely apologize for any frustration this may have caused. As an alternative, we recommend exploring our other products that offer similar features and benefits. Our team is more than happy to assist you in finding a suitable replacement that meets your needs and preferences.
Please feel free to reach out to our customer support team at customerservice@hotheads.com or at our help center at https://www.jotform.com/app/231285556910155.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding.
Best regards,
Lissette
