“I haven't got my product because they haven't contact me back and I've been trying so many times and they just keep shipping the product around and haven't got back to me. I send them right information but nothing happened. I don't know booty service.”
Hey Christopher,
I'm seeing replies to all of your emails on my end. An incorrect address was entered at checkout initially and you sent us an updated address after it had already shipped. Once the unit was returned to us, it was shipped to the new address you provided and we followed up with tracking: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9405511206209323450098
Please email sales@ryot.com directly if this has not been resolved!
“The main reason I give such low marks is because it took me about 6 month to finally get a new mouthpiece (so I bought 2) reason being every time I got the e-mail that they were back in stock..I would click on that link and they would be out already,,,supply and demand..you know..and the mouthpiece breaks very easy..don't drop it!..”
