“Love the multi serving. Get more bang for your buck. Also, love the individual single shot bottles for when I’m on the go. Ketone IQ continues to help me elevate my performance while trail running, cycling and staying alert and focused while on duty at the fire station.”
“The product tastes terrible even when ice cold. I used two large bottles, and I never noticed any difference.
I'm not sure if I received valid product.”
Hi Dr. Jeff,
We’re sorry to hear that Ketone-IQ wasn’t the right fit for you!
Taste preferences and individual responses can vary, and while many people experience benefits from the product, we completely understand that it may not work the same way for everyone.
No worries at all, you’re covered by our 60-Day Satisfaction Guarantee! I’ve already reached out via email to confirm the refund for your initial order and provided a return label for the other.
Thank you for giving Ketone-IQ a try! Please know that we’re always here to support you.
Wishing you a happy holiday season! 🎄😊
“Love the fact that KETONE-IQ contains ZERO Caffeine; I've been on the subscription since June 2025 and been very pleased with the results. While I know it's expensive to manufacture, would be great if you could offer additional discounts for loyal customers on subscription.”
Hi Viorica,
We sincerely apologize for the inconvenience and disappointment caused by your package not arriving! This is certainly not the experience we want for you, and we truly regret any frustration this may have caused.
Please know that we take situations like this very seriously. We are here to support you and will work diligently to ensure that you receive your shipment. I was able to review your email and have reached out to you directly so I can personally assist you further and make sure this is resolved as quickly as possible.
Thank you for your patience and understanding! We appreciate you bringing this to our attention and are committed to making this right.
Hi Brian,
We understand and respect your feedback, and thank you for sharing it. If you need assistance with a return or a satisfaction guarantee, please reach out to our team at care@ketone.com. If you’d like some tips or guidance on using the product, we’re happy to assist as well.
