“If you have tried any of the other flavors, you won't like this one unless you mix it into something to mask the flavor, like grape juice or a smoothie. I saved my old shot bottle and didn't quite get the 10 shots out of one bottle, to equal the advantage of taking the non-flavored bottles over the shots.”
Hi there,
Thanks so much for the honest feedback—we really appreciate you sharing your experience.
We know the taste isn't for everyone, and we understand it can be quite strong. Many customers find that taking it chilled or mixing it with a flavored drink helps make it much more enjoyable.
That said, we're glad to hear you found it effective despite the flavor. We've shared feedback like yours with our product team as we continue working to improve the overall experience.
“It defines deserves what its worth.
I love having my KetoneIQ every morning on a fasting state and it works wonders. For 2 hours straight I can focus on creative work without any stress. Thank you KetoneIQ!”
“I did not receive my full order and I have not been able to contact customer service because there is no customer service phone number or clear way to reach someone for assistance. Please provide a way to resolve this issue and arrange for the missing items or a refund.”
Hi KBK,
Thank you for reaching out and I’m very sorry for the inconvenience and frustration this has caused!
While we no longer operate a phone support line, you can always reach our team directly at care@ketone.com, and we’ll be happy to assist you there.
To help move this forward as quickly as possible, I’ve also sent you an email directly so we can confirm the details of the issue and take care of the missing items or refund for you.
Please rest assured that we’re here to help and will make sure this gets resolved for you promptly.
