“These cups are totally leakproof and extremely tough. I can't count the amount of times it's been dropped on gravel, concrete, or asphalt and it barely has a scratch. Not only is this cup amazing, the customer service is top tier! I had the silicone part on the bottom come off after washing, and they sent me a new cup within an hour. I highly recommend not only this cup, but anything from this brand.”
Hi!
We are sorry to hear that. During holidays, new releases, and sales our fulfillment time can take longer than our normal 2-3 business days as we have a high influx of orders. During those busier times it can take 5-10 business days which is listed on our site and email confirmation to let you know when those busy times are.
