“My original lid had a defect making it hard to be able to drink from the straw easily. They sent me a new one free of charge and free shipping and the new lid works perfectly! This is my second hydrojug and would recommend to anyone.”
“We purchased a Hydro jug and my husband lost the lid and straw at an airport going through security. So I went to Hydro jug to order a new lid unfortunately it doesn’t come with a straw, I’ve tried for several weeks now to order 40 ounce straws through Hydro jug website and they just say they’re out of stock. So needless to say, I have a Hydro jug that we can’t use because we don’t have a straw. When you order a lid, it should come with a straw.. that is just my opinion.”