“We got robbed, someone came into our unit and stole wifi router, cellphone, sneakers and a speaker at night while we were sleeping and employees and the management couldn't assist with cameras which it was suspicious that it might be one of the people working there. How can an outsider enter the resort and know that there are people in this unit and also that the window in the kitchen can not close properly? Besides if it was someone who knows the place very well. I was so disappointed. We didn't recover our belongings.”
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this.
We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused.
Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance.
Regards,
Hyperli
