“-Walls were dirty
-Walls were decorated with glittery birthday stuff
-They played loud music literally a speaker was by the massage room door
-No privacy in the massage room, the reception guy would walk in Willy nilly during the massage
-We paid for foot scrub and they gave us Plastic dishes to soak feet in
-Manicure was free but my wife ended up not taking it up because there was evidently no professional amongst the staff
-My buff and shine manicure ended up with bleeding cuticles and the buff was done until it was hot
-The towels and gowns were literally dirty, recycled, you could smell the previous persons cologne on the gowns and towels on the bed.
-The guy at reception didn’t even know how to explain the products offered
-No signage outside
-Parking inside was safe at least
Basically they need to really work hard on they’re staff and creating a restful private spa.
I will not go back there again”
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this.
We take customer satisfaction very seriously, and we would like to apologize for not delivering on the quality of the service. We will be sure to investigate this further so in the future the experience can be up to standards.
Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance.
Regards,
Hyperli
