Thank you so much for the great review, we love to see positive feedback!
Could you please let us know how we can improve our services so that next time we will receive a 5* review? :)
“The admin and communication experience was not good. We had to wait 20min after our scheduled time for the rest of the group to arrive. There was no indication of the restroom. I'm still waiting for my photos of the photoshoot because we didn't want to wait another 20min after the ride. The horse guide was friendly. The ride itself was a good experience.”
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this.
We take customer satisfaction very seriously, and we would like to apologize for the inconvenience.
Please do not hesitate to contact us and let us know how we can make this up to you.
Regards,
Hyperli
“The ride was nice, my daughter enjoyed it and the photoshoot the most. The picnic area was clean, super refreshing. They just need to improve on their bathrooms, they were dirty.”
