“I was excited to try candles from this Canadian company and was interested in supporting my Country. The Ice'n fire glass candles look beautiful, the quality of the glass is thick, the aroma of the unburned candle smelled good, not too strong and not over powering. When I burned the candle the smell was much less then I had expected. The wicks burn into balls causing a great deal of smoke/soot along the glass walls, the flames are huge. I trimmed the wicks before burning, during burning and after burning. I did not like how hot the glass container got. The quality of the jewellery is better then the competition, however, I was not impressed with the selections I received. Neither of them looked anything like the sample rings shown in the pictures. I chose a 3 star because of the candle wicks, the weak smell of the fragrance and the heat of the glass. The quality of the jewellery is a little more substantial then the competition, however the items I received were nothing like the "sample" photos in the pictures for the ice'n fire candles.”
“Super helpful customer service, responded right away when I had asked if I could add one more item to an order that they were literally JUST packing up! The website is super user friendly. Communication about my bonus candle coins being added to my account was great. Please don't ever lose that "you're my special customer and I'm going to take care of you" feel!”
“I have had 7 candles and a bath salt. They are all SO delicious and I am waiting for 2 more candles to be delivered. They are so Heavenly. The rings, each and every one, are absolutely stunning. I couldn't be happier. You can be sure I will be ordering more not only for myself but for friends as gifts. Thank you Ice n Fire for an incredible product.”
