“The furniture is fantastic quality for the price, stylish as well. The service was great and the delivery prompt and within the time advised. We have, in the past, looked at places like Harvey Norman for certain items, but have not been tempted. They are much more expensive, and not pieces of comparable quality (ie solid timber) and are not as well designed or elegant. Some things go out of fashion very quickly, but your range is designed to last. Well deserved 5 stars.”
“I would give an overall 4.5 stars. I ordered an extendable table, 4 chairs and a bench. It came a month earlier than expected, which is not bad, but did not have the room ready yet. When I received the shipment, one chair was missing. They remedied the issue fairly quickly and with ease. I would give 5+ stars on customer service. The delivery experience was also 5 stars, they make it easy to schedule your delivery time and bring it right into your home. They offered to unpack as well, but I declined knowing my husband would want to put it together. The quality of furniture is 4 stars. Two chairs, where the wood layers have been pressed together are slightly rough to the touch. With time this may need to be sanded so not to snag clothing. The cushions could use a little more plushness. Overall, for the price and service I would give 4.5 stars.”
“Quality of furniture is excellent, service in the Richmond store was excellent and delivery of the furniture was ahead of the original schedule date for delivery... all around a great outcome from our perspective”
