“Yes we are very likely to recommend Icon By Design.
The pre-delivery service was great, we were kept up to date on delivery details.
We are really happy with our table and chairs.
On the first occasion we had to all sit down together as a family and use the new setting my son spilt a drink all over the chair & table. I’m happy to say it was easy to clean and did not stain.
We have replaced the felt on the bottom of the chair legs as it wasn’t big enough and scrapped our wooden floors.
Thank you for giving me the opportunity to give feedback.”
“We had 2 damaged dining chairs delivered, and within an hour Icon had addressed the problem and organised 2 new chairs to be delivered to ACT straight away. A problem which could've potentially dragged out for weeks, was resolved smoothly within a week, and for that we're extremely grateful to have a hassle free experience.
From the initial quote to the after sales service, we've experienced nothing but excellent and professional customer service by all staff at Icon, and for that reason we have not hesitated to tell all of our friends and family! Thank you.”
