“The Magnus extension dining table is awesome! The wood quality is excellent, and the pull-out extension works flawlessly.
The customer service is excellent as well. The first time they delivered the table, the table had a scratch and they took it back without question, and delivered a new table to me shortly after. They kept me in touch throughout the whole process - thank you IconByDesign!”
“Sometimes you look at things to buy online and then they don't measure up when you get them. In the case of IconByDesign, the furniture we ordered was as beautiful in reality as it was online. The Magnus extension table and sideboard are so well crafted, finished, and solid--we're thrilled! And their customer service is super! Adam was extremely responsive. Glad I clicked on that random ad for a furniture company I'd never heard of!”
“The Magnus Dining Table with Extension arrived and looks beautiful! The legs were easy to attach, but the extension did not fit at first because the pins did not align properly with the holes - I had to loosen and widen the holes a little. Now it's perfect. Otherwise, it was well-packaged and no damage, and we look forward to many happy meals!”
“I would give an overall 4.5 stars. I ordered an extendable table, 4 chairs and a bench. It came a month earlier than expected, which is not bad, but did not have the room ready yet. When I received the shipment, one chair was missing. They remedied the issue fairly quickly and with ease. I would give 5+ stars on customer service. The delivery experience was also 5 stars, they make it easy to schedule your delivery time and bring it right into your home. They offered to unpack as well, but I declined knowing my husband would want to put it together. The quality of furniture is 4 stars. Two chairs, where the wood layers have been pressed together are slightly rough to the touch. With time this may need to be sanded so not to snag clothing. The cushions could use a little more plushness. Overall, for the price and service I would give 4.5 stars.”
“The process of ordering was easy and as I waited for the order to be delivered, I received ongoing notifications which was reassuring. The notifications regarding the delivery process were clear and straightforward. The delivery was made as promised and in the early part of the time window. The day of delivery I called to check in and was helped by a rep who answered my questions. I love the table and chairs too. They are simple and stylish and just as advertised. This was my first time to purchase a larger piece of furniture online without seeing it ‘in person’ but I have been happy with the whole process. Thank you!”
