“Floor lamp almost falls over its top heavy , stand is too bent over and the shade is too big for the stand,the package arrived all torn up ,shade package was ok,it’s not as easy as you make out to return either as it’s one heavy package and another bulky fragile package too large to take to the post office, I’ve kept it because of the problems taking it to the post office but I’m not happy with the product”
We are sorry to hear you are not happy with your purchase from us.
Please contact our Customer service team who will be more than happy to resolve this for you.
customerservice@iconiclights.co.uk
“The lamp looks very stylish and contemporary and is a great addition to the room. As others have said it would be great taller as the way the shade drops you have to position it carefully if over a chair otherwise it could look like someone was at the hairdressers under the old style hairdryer hood! We're going to try and stand it on something to get a bit more height and that's why I've given four stars rather than five. Otherwise, very happy it was delivered a lot quicker than expected and was easily put together.”
Our apologies for your item arriving damaged.
Please contact our Customer service team who will be more than happy to resolve this for you.
customerservice@iconiclights.co.uk
“Ordered this lamp online and received it very promptly. It was well packaged and easy to assemble.
The quality of the light is excellent and I would definitely use iconic lights again (I’m already looking for a statement lamp for my conservatory).”
