“Item arrived after 3 days, not next day as expected.
Looks ok, not too difficult to install
Bulbs were put in one of the boxes which made me think they weren’t shipped.
One if the light fixings has a crack but not worth returning as holding ok.”
We are sorry to hear you are not happy with your purchase from us.
Please contact our Customer service team who will be more than happy to resolve this for you.
customerservice@iconiclights.co.uk
Good Morning
Our apologies for the issue that you have faced, please do contact our customer service team so they can get to the bottom of the problem you have, they will be happy to help you. They can be reached at customerservice@iconiclights.co.uk
“The light looks great. However, one of the poles is shorter than the other. When assembling the flush mount, they must’ve screwed the pole in slightly bent and then applied the black paint, so now it is impossible to adjust. It is not too noticeable, but slightly disappointing as it is not as perfect as it could be.”
Please accept our apologies, please contact our customer service team who will be more than happy to resolve this for you.
customerservice@iconiclights.co.uk
