“When the box turned up I didn’t have high hopes. It was shoddily wrapped and looked like it had been kicked before it left the warehouse. That being said the lamp is wonderful, gives great warmth to my living room. It was easy to assemble and I’ve had a lot of compliments on it. If all purchases from iconic lights look this good I’d definitely purchase from them again. In fact I’m considering buying another hare lamp for another room! So cute”
“My rabbit lamp ( white) arrived, everything look fine,it was very well packed and it wasn't until I assembled the lamp, and tried to screw on the ears,that I realised it was faulty,the ears when screwed to the tightest were facing the back of the rabbit, if I unscreened the ears to face the front, the lampshade and ears were very loose and wobbly. I love this lamp but get,very disappointed that this lamp was not checked before dispatch. A very disappointed customer.”
We are sorry to hear you are not happy with your purchase, please contact our Customer Service Team at customerservice@valuelights.co.uk who will be happy to resolve this for you.