“Really disappointed with the quality of this lamp not only the base but the shade comes flat packed and has creases in it. When the lamp is on you can see the light between the gold inner which comes separately.”
We are sorry to hear you are not happy with your purchase from us.
Please contact our Customer service team who will be more than happy to resolve this for you.
customerservice@iconiclights.co.uk
“I love the tripod stand however I don’t like the flat packed lamp shade. It has two large vertical Velcro joins which stick out - if it wasn’t like this it would be a very nice lamp shade.”
We are sorry to hear you are not happy with your purchase from us and thank you for the feedback. Our product development team are looking at this design and making improvements.
Please contact our Customer service team who will be more than happy to resolve this for you.
customerservice@iconiclights.co.uk
“Tripod based looks great, very stylish and exactly what we were looking for. Like the fact you can adjust the height.
Lamp shade unfortunately looks naff, the gold interior of the shade is simply gold card which you have to affix yourself, ours was scracthed and bent and will not stay put without additional tape - it went in the bin. The exterior of the shade itself comes in two halves, held on to the frame with Velcro. This means you end up with two seams which have a significant visible step at the seam due to the thickness of the Velcro. Not impressed with this and looking to source a different shade elsewhere.
Would have paid more for a better quality shade (and glad that I got this in the sale otherwise the whole thing would have been returned)”
