“The only negative is assembling the shade. Apart from that very happy with purchase. Prompt delivery and no additional charge for delivery to Highlands. Plus point there”
“Arrived very quickly. Didn't know the lampshade would be a 'build it yourself' one which takes away from the quality of the product. Overall happy as price was very reasonable.”
“The lamp itself is OK, I like the tripod legs which is why I ordered it. Admittedly it is larger than expected so I should have done my measurements. However, the lampshade was a horrid flat pack velcro design that you had to roll and assemble yourself. I looks and feels very tacky.
Finally, I ordered this lamp along with a different one for my spare room. They sent me three boxes very poorly taped together to try (badly) to make one parcel - it is surprising that there was no damage and no box slipped out of the tape and crashed on the floor.”
We are sorry to hear you are not happy with your purchase from us.
Please contact our Customer service team who will be more than happy to resolve this for you.
customerservice@iconiclights.co.uk
“Just opened the box to have a look but I haven't put them out yet as I am waiting to go into my new house. I love them,they are beautiful and well finished. well worth the money. I actually liked them that much I have sent away for another 2 in another colour.”
