“Last year my printer didn't recognize or accept the drum so I called and with the instruction that was given to me by them, I was able to fix the problem right away. Every other time I had no problems.”
“The service is excellent as is the product. The problem I have is that my all in one printer does not turn off the message that I need a new drum even after installation it the price difference between this product and the drum by the Brother company is$100. A new printer costs less! You have to keep track how many cartridges you are using per one drum and not exceed 4 cartridges.”
