“First time buyer...Bought 2 black and 1 was bad but upon making contact with the co., they sent a replacement....Good product and it works extremely well....When these go dry, I'll get more from them...”
“Couldn't get it to work in the printer - too big. I called and spoke with a very nice gentleman and he explained that I had to remove the black protective covering! I did and now it works just fine. Only comment - I wish there would have been some instructions so I didn't get frustrated with it! Perhaps you could include that in the packaging for buyers like me! Thanks!”
