Thank you for your fantastic review, Kate! We’re delighted to hear that you’re happy with the quality of your door and the service you received. Quick delivery and good communication are important to us, and it's great to know we met your expectations. Enjoy your new door!
“Ordered 2 doors one of them had 2 marks/scuffs on which I could not get out ! Delivery man said it wasn’t him ? Told me to try and get a discount over the phone.Cant be bothered and just hung them any way .They look fine apart from the scuffs but I will live with it .”
Dear Shane,
Thank you for sharing your experience. We're sorry to hear that one of your doors arrived with scuffs, and we completely understand how frustrating that must have been.
Our drivers should always advise customers to contact us immediately for a resolution, and we regret that this wasn’t communicated clearly. We appreciate you bringing this to our attention and will be addressing it with our carriers to ensure better service in the future.
If there’s anything further we can do to assist, please don’t hesitate to reach out to support@.
Best regards
