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Arc En Ciel Reviews

4.3 Rating 6 Reviews
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About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

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Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

2 stars because it’s beauty, otherwise it would be 1 star. Rats on the property. When asked, we’re told they’re opossums. Started just down in the lower level, as the week went on, they would show up in the dining room upstarts. The primary bath suite, the bathroom needs an update, especially the shower. Pool is missing tile in several places. Toilets handle will stick. Ants all over the main pool area. Staff is very friendly and when we would bring things to their attention they would address and get solutions to fix (TVs not working, HVAC issues, toilets, waterfall). Towels needs to be upgraded. Beautiful views and weather was great but too many hiccups to make us come back.
Helpful Report
Posted 1 year ago
The house and staff are actually even better than can be presented online. If you would like to go and stay in a place that has Avatar like beauty with a great team of people there, this is it!!! Would return again in a heartbeat.
2 Helpful Report
Posted 1 year ago
The landscape surrounding Arc En Ciel is some of the most stunning natural beauty I have ever seen. The way the house is sited you are lifted directly over the water, we could hear waves crashing while we did yoga on the terrace. You have full view of the petite Piton and the water amidst lush vegetation, it is simply spectacular. The chef here is very capable, our last night she prepared individually plated beautiful and succulent Caribbean lobsters for 10 people. The outside vendors that we were connected to were all great we had a driver, a yoga instructor, a boat ride, and massages, all were very good. The rooms are charming and spacious and fit our group of 10 very well. Some rooms (those upstairs) are definitely more luxe than others, but who really cares when you are in paradise. As others have noted there is a super steep 5-10 minute walk down to the beach, but what a beach it is!! Jaw-droppingly gorgeous.
2 Helpful Report
Posted 2 years ago
What can I say about Arc En Ciel. It felt like a home if you lived in a paradise. I have never had such a flawless vacation experience. Diane, Raymond, Sherleen, “Poopuss “ and Marcia took such great care of us. Words cannot accurately describe how all 6 of us felt about this vacation. We have and had no complaints. We are already planning our return.
1 Helpful Report
Posted 2 years ago
Everything about Arc en Ciel was beautiful, the setting the villa the attentive staff and the food. We had a fantastic relaxing family holiday. A few points to note, the property is set on a very steep hill which made venturing out to the beach quite hard work - not suitable for people with limited mobility. The towels were not great - would have expected nice large fluffy ones in a property of this calibre (including the pool towels). The plumbing was also problematic. I think the sanitaryware was all a little dated - could do with an upgrade.
4 Helpful Report
Posted 2 years ago
beautiful home with amazing views. the staff was great and the home was a 10. can't complain about anything.
Helpful Report
Posted 5 years ago