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Casa Capriolo Reviews

5 Rating 2 Reviews
Read Isle Blue Reviews

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

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Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

This house was amazing! The views were incredible and it was a super chill vibe. You will be well taken care of with the staff they have, Property Ink is who you’ll be communicating with while on the island. Dagmar and Phillipe will be your main source of contact and they are two of the kindest humans ever. Phillipe will take you anywhere you want to go and Dagmar will help you with recommendations of any kind. I recommend not booking anything until you’re on the island so you can see where everything is at location wise. One of our excursions was 45 minutes away and there was something way closer. Truly a great experience once we arrived!
1 Helpful Report
Posted 2 years ago
The villa itself is absolutely beautiful. There was just two of us, and it did not disappoint. Secluded enough to enjoy the pool in privacy, but close enough to restaurants etc to still enjoy your time all over the island. You will need a rental car, but I would definitely stay here again. It was perfect. My only feedback is that Villa desperately needs a full length mirror. Getting ready for dinners etc was difficult because all the mirrors in the home are chest up. It seems like a small flaw but I know all women appreciate this one. My only other issues during our stay was that at times the concierge assigned to us was unresponsive. There was a mixup with our rental car when we arrived. I messaged him early in the day to ask when it would arrive, he said he would ask. A few hours later I had to send another message and only then was it revealed we had accidentally booked the wrong day. By then the office was closed, but had our request been taken care of hours earlier when I asked the first time we would have caught the mistake and been able to find a solution. We inquired about a chef our last day and never got a response. I requested a menu for food delivery and it took hours to receive it, and when I tried to arrange our ride to the airport the day before we departed my questions weren’t answered until the next day, and only after I sent another message. We had minimal requests during our stay, but the few we did have I did not feel were taken care of. It wouldn’t stop me from booking again, but just some feedback.
Helpful Report
Posted 2 years ago