“Paid for express shipping but took ages to get here. When I enquired they gave me a "we were moving so nothing we could do about it" excuse. No offer of a refund for my express post that I paid for.”
Hey Peter,
Thanks for shopping with us!
We're sorry that you were impacted by a delay in the shipment of your order. We can see that your order was delivered quite soon after being shipped, and our team have been in touch with a small gift to say thank you for your patience 😊
“Shocking, payed for next day delivery, received 5 days later and then was broken on arrival (the metal pin/ clip)…sadly i was a long time customer but won’t be going back again…”