The Maples Niseko Reviews

4.4 Rating 13 Reviews

About Japan Ski Experience:

Japan ski holiday booking specialists

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Phone:

+81 (0)136 55 6077

Location:

Tancho Center B1F, 179-8 Aza Yamada
Kutchan-cho, Hokkaido
044-0081

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“Excllent hotel and service”

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Posted 5 years ago

“Well set up accommodation, fantastic showers, beds comfortable and everything on hand. Ski lockers were excellent and LOVED the Ski in - Ski aspect. Rocketto also fantastic food!”

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Posted 5 years ago

“Brand new property, rooms were great but no options for food in the property. Ski in ski out.”

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Posted 5 years ago

“Internet did not work at all”

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Posted 5 years ago

“1. housekeeping didn't clean the room till the 4th Day 2. Upgraded my room but lost my previous option of a balcony and the slope-view. didn't inform me prior to the "upgrade" 3. No proper buckets for ice cubes. Sent me a washing pail full of ice cubes instead 4. 1 hour late checkout extension, caused 15,000 yen 5. Small locker area and only 1 lift, for ski equipment storage 6. Very new rooms, well furbished 7. Great ammenities, vaccum cleaner, iron, washing machine 8. No shelves for ammenities. were place on the floor instead. 9. Door number signage not visible at eye level. Placed on the floor (level 6) 10. No F&B options 11. Only 6 tv channels and 5 are in Japanese Language. 12. Poor coffee and tea options. No coffee machine. 13. Great service from the staff present. I've stayed at the Vale and Aya Niseko, Soboiku and Ki Niseko. The Maples needs more improvement. Obviously rushed to open for business for DEc 2018.”

Helpful Report

Posted 5 years ago