Dear Brian,
Thank you for sharing your feedback on the Chef Aid Utility Knife. We're genuinely sorry to hear that your experience did not meet expectations. It’s disappointing to know that the product did not perform as intended, and we appreciate you taking the time to convey your concerns.
At JDS DIY, we strive to deliver quality products, and it’s clear we fell short in this instance. If you would like to discuss your experience further, please feel free to reach out to our customer care team. We're here to help and ensure you have a positive resolution.
Thank you for your understanding and for giving us the opportunity to resolve this issue.
Best regards,
JDS DIY Customer Care Team
