Hi Roni,
We emailed you regarding your foundation color on March 21st. 2021 to let you know that we offer a 30 day money back guarantee or color exchange.
If you would like to reach out to our live chat we can help you get the correct color or process a refund.
Looking forward to hearing from you.
Hello Peggy,
I am very sorry to hear that you are unhappy with your product(s). As long as it is within 30 days of receipt of the products we will issue you a full refund but I would also be more than happy to help troubleshoot the application to see how we can get you the results you were hoping for when you purchased.
If it is a matter of a foundation being too light or too dark, we also offer complimentary exchange.
Please reach out to our team if within 30 days if you would like to initiate one of these options.
thank you
“I don't use make up much but wanted something I could wear once in awhile when face broke out and I wasn't satisfied it's a bit to dark for me and it comes of on everything even with a primer under it...”
Hi Michelle,
Please reach out to us directly so we can help.
Please also note that the 4 in One Camera Ready Foundation has a built in primer which is why it may not have stayed on as well over an additional primer. That can often leave skin very slippery and not give the best results.
We recommend using the foundation over clean, moisturized skin, without additional primers.
Let us know how we can help.
Thank you
“I have mature skin and that is the reason I dont use foundation. I also have rosacea and that is the reason plus the sun protection is the reason for the purchase. Unfortunately like most foundations I have used it accentuated my fine lines and wrinkles. It does cover my redness however. I would recommend this to younger people not people my age.”
We would love to help you with this. We are sorry your message to us may have been missed. Please message us directly on our live chat at www.jenniferbradley.com so we can assist you.
