Hi Alma,
We have a 30 day guarantee on our products. If you have been matched incorrectly please reach out to us and we will be sure to get your the correct color.
The foundation is actually very lightweight so we can walk you through how to apply it for best results so it doesn't feel thick or heavy.
Please reach out to us on our LIVE CHAT at www.jenniferbradley.com
Thank you
“Oh I absolutely love the four in one camera ready foundation. There is none like it. Thank you Jennifer Bradley for creating some thing that actually covers and you don’t look like you have a whole ton of make up on. I love it.”
“The product is nice, but the customer service leaves much to be desired. I felt the color I bought was too light, and they are giving me the hardest time to exchange or return. First I wanted to exchange, they said no. When I told them that I bought a recurring item they changed their minds and would send a return slip, and would have a manager contact me. Never heard from a manager or got an email about a return. Do not recommend doing business with this company. They deflect and make it difficult to contact them.”