Hi Florian!
Thanks for posting your review here and since we've already sorted this out with you, I am happy to see you were content with the received support on that part. New flavours are coming, so hopefully, those will suit you better.
<3
“Tastes really good when you get used to it. At first I thought I tasted liquorice, which I didn't like.
The "juiced" one of all the flavors and therfore easiest to eat if you don't have anything to drink at the moment.”
Hi Dmytro,
Although we completely understand your frustration about this, it's a shame you decided to place these while we are in the process with you about solving it the best way possible. As explained in our emails, we are bound by the shipping company replying back to our inquiry about the order before we can take action. As promised, we will follow up with you when we hear back or when the timeframe for this is exceeded, which will be tomorrow.
Our sincere apologies for the inconvenience of the delay with your order, but you will in no way lose out on the money paid for it of course, we will sort it with you, but we need to follow procedure for this.
We appreciate your understanding in the meantime.
