Thanks for the review Michaela!
We responded in detail to the company review you left and have refunded your order from within the 30-day money back guarantee.
Thank you for the feedback and for giving us a shot. <3
Hi Rémi!
Ahw snapp, sorry to hear the Plenny Bar - Chocolate did not do it for you.
As you shared the order number for your order, I was able to refund you for that Bar from within our 30-day money back guarantee, you will have that back shortly.
Please feel free to try out any other products or flavours with the same guarantee and we are happy to assist through the Live Chat option on the website or if you contact us by email on love@jimmyjoy.com.
Thanks for giving it a shot and leaving your feedback on the experience.
<3
Hi Marcus,
We are sorry to see the experience was not a full-on jackpot.
As we offer a 30-day money-back guarantee for our customers, we would like to invite you to check in for that with our customer care department. You can reach them through the Live Chat option on the website or by emailing love@jimmyjoy.com.
Please take the time to try all the items of course, no rush.
Thanks for giving it a shot <3
“Plenny Bar Chocolate was not my favourite. The consistency was a bit too hard for me and the flavour was more dry cocoa than chocolate for me. It was okay though”
I'm sorry to hear that the Chocolate Plenny Bar didn't quite hit the spot for you. Everyone's taste buds are different and that's okay! We do have other flavours that you might like better. Perhaps you might enjoy our Caramel Sea Salt v3.0 or the Mocha v3.0? They're both a hit amongst our customers. Or if you prefer something without chocolate, the Almond & Fig v3.0 is a popular choice too.
“It didn’t really taste how I imagined a chocolate bar to taste. However it wasn’t bad. You could tell this is a nutritionally well made product and I felt pretty stuffed after half of it.
The bars also surprisingly heavy for their size.”