“Erg tevreden over de Bar. Handig on the go als lunch. Verzadigd opzich wel een paar uur maar wel lekker om er nog iets van fruit naast te eten. Het is in het begin vrij taai maar dat went wel.”
Hi Daniel,
So sorry to hear you haven’t received your item. We can absolutely help with an investigation and refund if your money was not received.
Please reach our team directly at love@jimmyjoy.com or via Live Chat on our site.
With love <3
“Unfortunately I am waiting now for more than two weeks for my delivery. I ordered it end of November and have only received reminder to write reviews… ok so I do: no product - no stars.
Update: the products arrived after 3 weeks finally. Most of the mix is good, as lemon pie, cherry, salty caramel, vanilla, chocolate and cocos/chocolate are ok. Taste and texture are ok. Good enough to enjoy eating but not too good so I do not eat it just for snacking.”
“The bars are filling but the taste was very variable depending on the flavor. I really enjoyed the Cherry ones, and the Caramel Sea Salt or Vanilla were nice; but the Lemon Pie was bland, the Chocolate was not great and the Choco-Coco was way too salty with the same weird aftertaste as the Protein Brownie bar.”
Thank you very much for leaving the feedback in your review first of all, sorry for our late response to it.
We are sorry to see the experience was not a full jackpot, but that will happen, taste is very personal.
The Protein Bars you received were part of the try-out bundle and free, so no harm no foul there, you know not to order those then in your case now ;)
For the Mix-Pack of the Plenny Bars the situation is different, as you shared the order number, it allowed me to refund you partly for that box, you will have that refund back shortly.
This refund is part of our 30-day money-back guarantee which will be valid for anything else you try for the first time of course.
Thanks for giving it a shot, I hope the rest of the order was to your liking. <3
