Hi Dmytro,
Although we completely understand your frustration about this, it's a shame you decided to place these while we are in the process with you about solving it the best way possible. As explained in our emails, we are bound by the shipping company replying back to our inquiry about the order before we can take action. As promised, we will follow up with you when we hear back or when the timeframe for this is exceeded, which will be tomorrow.
Our sincere apologies for the inconvenience of the delay with your order, but you will in no way lose out on the money paid for it of course, we will sort it with you, but we need to follow procedure for this.
We appreciate your understanding in the meantime.
“This is my good old classic. It's neither sweet nor hearty and thus fits every day! All Bars are best served after delivery - they tend to get a bit stiff after a month and then dehydrate (even in cold, dark places unsealed).”
“The bars are excellent when I'm climbing. I find they're more filling than the powder or ready to drink version. They don't take much room in my backpack though I do like to drink with water as they tend to get dry in my mouth. You can't beat the price and convenience for a healthy meal.”
