“By itself it's pretty bland and feels more like a porridge than a risotto, and I had to add stuff to make it more risottoish, but it's convenient to chuck it in a to-go cup for lunch in the office.”
Hi Magnuss,
Thanks for posting your review here, we appreciate it.
With the Plenny Pot XL, we advise to shake the bag thoroughly before use and scoop from the bottom upward to get a good balance in there. You may want to play around with the water you add to make it more to your liking.
If it's not for you, please feel free to check in with the customer care team for the options within our 30-day money-back guarantee. You can reach out through email at love@jimmyjoy.com or the Live Chat feature on the website.
<3
“At first I thought it tasted of sadness, but then realised I had put way too much water in it *face palm* when I tried again though found it very tasty and very filling!”
Hi Mihkali!
Thanks for your feedback on the Plenny Pots first of all, much appreciated.
We were sorry to see only two of the 5 flavours tried were to your liking, but hey, let's look at it from the bright side, you found two you did like.
We offer a 30-day money back guarantee and you are well within that timeframe with the order still.
As you note you were considering returning items, we would like to invite you to get in touch with our customer care team for that and the refund from within our money-back guarantee. You can reach them through the Live Chat on the website or at love@jimmyjoy.com.
Thanks in advance. <3
Hi Martin!
Thanks for posting your review on the Plenny Pot XL - Mushroom Risotto here.
We see this was from an order back in July already, so we can unfortunately no longer offer a solution from within our 30-day money-back guarantee anymore. For future reference, if you ever have something you try for the first time and don't like it, you are welcome to check in through the Live Chat or love@jimmyjoy.com for the options. We hope the other items in your order then were to your liking.
<3
