Hi Mihkali!
Thanks for your feedback on the Plenny Pots first of all, much appreciated.
We were sorry to see only two of the 5 flavours tried were to your liking, but hey, let's look at it from the bright side, you found two you did like.
We offer a 30-day money back guarantee and you are well within that timeframe with the order still.
As you note you were considering returning items, we would like to invite you to get in touch with our customer care team for that and the refund from within our money-back guarantee. You can reach them through the Live Chat on the website or at love@jimmyjoy.com.
Thanks in advance. <3
Hi Martin!
Thanks for posting your review on the Plenny Pot XL - Mushroom Risotto here.
We see this was from an order back in July already, so we can unfortunately no longer offer a solution from within our 30-day money-back guarantee anymore. For future reference, if you ever have something you try for the first time and don't like it, you are welcome to check in through the Live Chat or love@jimmyjoy.com for the options. We hope the other items in your order then were to your liking.
<3
“It keeps you full, the ingredients are ok on paper - but tastes really awful :-( I was hoping for better taste than Huel H&S but unfortunately Plenny Pot is as terrible as H&S.”
Hi Katarzyna!
Thanks a lot for posting your review here, we appreciate all the feedback we can get.
In this case, I am sorry to hear the Plenny Pot XL did not do it for you. As you are very much within the 30-day timeframe for our money-back guarantee, we would like to invite you to check in with the customer care team for this, we will gladly assist.
Thanks for giving it a shot!
<3
“Taste really good, i wish it exists in small plenny pot because in a bag it's hard to mix the ingredient and i always have more powder than rice, which in not that pleasant”
Thanks for posting your review!
Your feedback is noted and forwarded to the relevant department, thanks a lot!
It's something we all deal with, shake the bag thoroughly, then scoop from the bottom upwards for maximum balance in it.
<3
