Hi Piet!
First off, thanks a lot for leaving your feedback in the review here, much appreciated.
I'm sorry to see the Plenny Pots you tried in your first order were not to your liking, but thanks for giving it a shot of course.
We offer a money-back guarantee and as you shared the order details, it allowed me to issue the refund for the bags in question right away. You will have that back shortly.
Please feel free to try out any other flavours and/or products with the same guarantee.
For future reference. If you try something for the first time and do not like it, we have the money-back guarantee active for that. To check the options, you can contact the customer care team directly through an email to: love@jimmyjoy.com or by opening a Live Chat from our website. We will always gladly look into things for you from there.
<3
