Hi Sami!
Ahhhhw, sorry to hear that is the case for the Plenny Shake Active's you tried with your first order.
Thanks for taking the time and effort to leave your feedback here though, we appreciate it as it allowed us now to follow up on it for you as well.
We offer a 30-day money-back guarantee on what you try the first time with us, so I will refund your full order based on that, you will have it back shortly.
For future reference, you can contact our customer care team for these things directly as well. A Live Chat option is available from the website and you can email us on love@jimmyjoy.com as well.
Thanks for giving it a shot <3
“I love the fact that this is a complete meal. It's fast, it's cheap and I truly feel satisfied after drinking this in the morning. Keeps me going troughout the day and to top it off, it contains all the vitamins and minerals I need. Can't live without it anymore!”
Thanks for leaving your review here first of all, sorry to hear it was not to your liking for the Chocolate Shake you tried, but thanks for giving it a shot of course.
As you shared the order number with your review, I was able to check back and issue the refund on the order for the bag in question, you will have that back shortly.
Going forward, you are welcome to contact us directly if you ever try something for the first time and do not like it, you are covered by the 30-day money back guarantee we offer. You can reach us through a live chat from our website or by emailing love@jimmyjoy.com directly, we will always gladly assist.
Have a spectacular day! <3
“It really makes it work, you don’t feel heavy after taking that shake so it allows you keep doing all that stuff you need to do for yesterday and with a full stomach.
In my experience 10/10”
