Hi Andrew!
Thanks for the review for the Active-Vanilla.
I replied in detail to your order review, kindly find the contact details in that message as well.
If you feel any of the items in your order qualify for a refund from within the money-back guarantee we offer, we hope to hear you about that soon.
Thanks again! <3
“It's the absolute most perfect meal of all time, to me! I did prefer it when it was 35g of protein, instead of this new 40g version. But still, it's wonderful. I blend it with regular Plenny Shake, for a more powerful, more blended meal type and it keeps me full for up to 3 hours. So quick, so easy, so nutritious, so tasty. As good as it gets!”
“Plenny Shake Active is awesome, but I primarily stopped by to write a review because one of my bags showed up with a tear in the side and Jimmy Joy replaced it immediately, no questions asked. Great product, great customer service.”
“I struggled with this one - I found the protein was the overwhelming flavour and it wasn't very pleasant. So in my limited experience, I think the normal plenny shakes taste great - although only 20grams of protein but the active is harder to take so I guess it depends on your protein needs. Mine are just trying to keep them at a reasonable level as an older fairly active woman.”
Hi Dom!
Thanks a lot for leaving your review and feedback, we appreciate it very much.
Never nice to see something was not liked, but I think you are finding what works for you and we can only applaud that, thanks for trying!
Upon checking the contact history, I found you already reached out to us for this and a refund was issued from our money-back guarantee as well. Lovely, I am happy to see you found us for that.
Please do feel free to try out any other products with the same guarantee if it's not for you, but we would indeed advise to stay away from the Active Shakes, soon to be changed to the Pro version of the Plenny Shake as the others will have that same experience for you most likely.
<3
“Omdat Jake shake leverproblemen heeft eens Jimmy joy geprobeerd. Dit smaakt helaas net ranzig.. weet niet goed uit te leggen waarom, maar het ligt vervelend op de maag en smaakt net muffig”
Hoi Jeroen!
Allereerst excuses voor de late reactie hier, we hadden wat minder collega's beschikbaar ivm vakanties.
Jammer om te lezen dat beide producten niet in de smaak zijn gevallen, kan gebeuren natuurlijk, zoals je het aangeeft ga ik ervan uit dat het met persoonlijke voorkeur te maken heeft. In dit geval, omdat je ook het order nummer gedeeld hebt, kon ik meteen vanuit onze geld-terug garantie de terugbetaling doen voor de bestelling. Die terugbetaling zal je spoedig moeten terugontvangen aan jouw kant.
Je mag natuurlijk de andere producten/smaken nog proberen met dezelfde garantie, maar ik zou in dit geval adviseren weg te blijven van de Plenny Shake Active (inmiddels is dat de Plenny Shake Pro geworden ook).
Dank je wel voor het proberen! <3
