Hi Lisa!
I am sorry to hear your experience was not as you hoped for. Thanks for posting your feedback!
Checking the order, I see you are well within the 30 days for our refund policy. I would like to invite you to speak with our customer care team for this. You can reach out to them via email at love@jimmyjoy.com or Live Chat through the website.
Thanks in advance!
Hmm, sorry to hear this Andreas!
Even with out natural flavouring now, you still have that experience, not what we were aiming for of course.
I could not find a contact with our customer care team about this, so please feel free to check in through the Live Chat or love@jimmyjoy.com to make use of the 30-day money-back guarantee we offer in this case.
Thanks!
<3