“Helaas maar 1 ster. Ik wacht nog op antwoord voor het niet goed geld terug polici. Ik vind het echt niet te drinken. Krijg er echt kokhals neigingen van. Van banaan, aardbei en de vanille. Helaas niks voor mij.
Hopelijk krijg ik snel bericht.”
Hi Wietske,
Thank you for taking the time to share your feedback, and I'm truly sorry to hear that our shakes didn’t meet your expectations. We understand that taste is very personal, and it's disappointing to hear that none of the flavors worked for you.
Regarding your request for the money-back guarantee, please feel free to reach out to us directly at love@jimmyjoy.com
With love <3
Hi Timo,
Thank you for your review! We appreciate your feedback and understand that everyone has their own preferences when it comes to taste. Be sure that we developed our products purposefuly and try to have the best balance of taste and texture, we hope you'll find something you enjoy in our range.
Feel free to reach out to love@jimmyjoy.com to claim a refund under our 30-day money back guarantee.
With love ❤️
Hi Saskia,
Thank you for your feedback about the Plenny Shake Banana. We're sorry to hear that the taste didn’t meet your expectations and that it wasn’t the shake you were looking for. We take your comments seriously, as they help us improve our products.
With love <3
Hi there,
Thank you for your feedback. I’m really sorry to hear that you found the taste of the Plenny Shake Banana unsatisfactory. Having the shake rest for 30 minutes in the fridge helps with consistency. The closing mechanism issue is known and a solution that solves the situation is now in place. This is why your comments are invaluable to us as we continually work on improving our products.
If you’d like to discuss this further or explore options for a refund, please don’t hesitate to reach out to us at love@jimmyjoy.com.
With love ❤️
