Hi there,
Thank you for your feedback. I’m really sorry to hear that you found the taste of the Plenny Shake Banana unsatisfactory. Having the shake rest for 30 minutes in the fridge helps with consistency. The closing mechanism issue is known and a solution that solves the situation is now in place. This is why your comments are invaluable to us as we continually work on improving our products.
If you’d like to discuss this further or explore options for a refund, please don’t hesitate to reach out to us at love@jimmyjoy.com.
With love ❤️
“No hunger afterward. But I do need two small spoonfuls of Stevia. The banana flavor isn't really natural either. But it's okay. I'll try chocolate next time.”
Hi Lukas,
Thank you for your feedback! We're glad you found the Plenny Shake v3.0 Banana to be okay, but we're sorry it didn’t leave a lasting impression. We appreciate hearing your perspective as it helps us to enhance our offerings.
Feel free to claim your refund under our 30-day money back guarantee at love@jimmyjoy.com
With love ❤️
