“I only drink Plenny Shakes with 250ml milk because it always tastes better than with water.
For chocolate? Not even milk worked. I expected a chocolate milkshake taste but it's jus the base Plenny taste with chocolate flavor, which I don't think works... I'll never buy this again and I have to somehow finish the pack I have.”
Thanks for the review on the Plenny Shake - Chocolate Radu!
Hmm, it seems to me that you may be having better luck with the Plenny Drink - Chocolate, those are more to the milkshake side of it where the Shakes are more grainy and less smooth compared.
We offer a 30-day money back guarantee which we would like to offer you in this case. To make use of that, please check in with us through the Live Chat option on the website or love@jimmyjoy.com.
<3
Hoi Saartje!
Ahhhhw, jammer om te horen dat de textuur reden is voor een mindere ervaring voor je.
Je zou nog kunnen proberen met een blender de shakes klaar te maken, en sommige klanten houden de shake dan een avond in de koelkast voor een nog gladdere afdronk.
Natuurlijk kan het heel goed dat het gewoon niet voor jou is in dit geval. Mocht dat het geval zijn, willen we je een terugbetaling van de Shakes aanbieden vanuit ons 30-dagen geld-terug garantie.
Om hier gebruik van te maken kan je contact opnemen via de Live Chat op de website of love@jimmyjoy.com.
<3
Hi Kaur!
Oh noooooo, so sorry to hear the Shakes you tried were not to your liking, thanks for giving it a shot though!
You note you tried two, in the order I see you have 5 different ones. Please feel free to try them all to make sure there's not one that IS to your liking. After that, please check in with the customer care team through the Live Chat or love@jimmyjoy.com so we can look into the options for the 30-day money back guarantee.
It's not problem if you opened all different flavours in this case, we rather confirm there's nothing to your liking in this case, the refund option will stand.
<3
Ahhhhw, sorry to hear that Mesud.
Thanks for giving it a shot though!
I see you were not yet in touch with the customer care team for this. Please keep in mind we offer a 30-day money-back guarantee if you happen to not like something.
From that guarantee, as you share the order details, I was able to issue the refund for the Shake - Chocolate for you right away. You will have the refund back shortly.
Feel free to try other flavours with the same assurance.
Side note, you still have the subscription active for the Chocolate Shake, don't forget to cancel that or check in with us to have that sorted.
<3
“Very tasty, pretty good texture, rather filling but not as filling as I’d like it to be. No metallic aftertaste from the sweetener, even when mixed with plain water, is a huge relief and a pleasant surprise.”
