“I bought the chocolate and coffee powders. The coffee powder does not taste like coffee. The taste is mainly creamer. If the flavor tasted more like coffee and if it dissolved a bit better, it would have been a much better shake in my opinion.”
Hi Hent!
Thanks a lot for leaving your review and feedback on the products you tried, we appreciate it very much.
It's a shame to hear it was not a full-on jackpot for you for those two you tried. I did not see a contact with us about it except for this review, so I would like to invite you to check in with our customer care team through the Live Chat option on the website or email at love@jimmyjoy.com to check the options within our 30-day money back guarantee for you.
Thanks in advance <3
Thank you so much, Lara, for taking the time to share your feedback with us. We really appreciate hearing from our customers, and we apologize sincerely for your unpleasant experience.
Can you tell us more about the issues you encountered? We would be so grateful for any additional details you can provide us with, as it will help us make sure such issues do not occur in the future. Is there anything else we can do to make your experience with our product better? Your input is greatly appreciated.
