“This stuff is really disgusting. Quick shipping, cute packaging - tastes like chalk, no matter what flavor. I have tried vanilla, chocolate and coffee, always hoping that maybe *this* one will be tolerable, but they always taste awful. Even if you drown it in syrups and creamers or try to hide it in other foods. Super disappointed to have spent so much money and received such a subpar product.”
Hi Freya!
Thanks for the review first of all, we appreciate all the feedback.
Never nice to hear when our products are not liked, but of course that will happen, taste is a personal thing.
Luckily, there is no reason to be disappointed about having spent money on it as we offer a 30-day money-back guarantee which you are still well within for the most recent order, but we will not make a problem of the other one a few days before either.
We would like to invite you to check in with the customer care team for this. You can reach out to them through the Live Chat on the website or at love@jimmyjoy.com and they will gladly assist you with that.
<3
