Hi Otto!
Thanks for leaving your review here first of all, we would have loved to have heard how we could have improved to the 5 stars also for a possible follow up within our 30-day money-back guarantee.
We would like to invite you to check in with our customer care team through the Live Chat option on the website or by emailing love@jimmyjoy.com so they can take a look at that with you and possibly refund you for the item you did not like.
Thanks for giving it a shot and in advance for reaching out.
<3